Privacy policy
We keep this simple. SashPoint is a **free matching service** for homeowners who want to compare licensed, insured window installers. This page explains what information we collect, how we use it, and the choices you have.
What we collect
When you use SashPoint, we collect the information needed to help with your project and connect you with installers.
That may include:
- Contact details like your name, phone number, email address, city, ZIP code, and preferred language
- Project details like the number of windows, window type, timing, home type, and whether you are interested in options like energy-efficient windows
- Basic website data like device type, browser, pages visited, and general location based on IP address
- Messages you send us if you contact support or respond to follow-up questions
We do not ask for bank account numbers, credit card numbers, Social Security numbers, or similar sensitive records to use our matching service.
How we use your information
We use your information to run the service you asked for.
- Match you with participating installers who serve your area and fit your project.
- Contact you about your request by phone, text, or email, including follow-up questions if details are missing.
- Improve the site and service by understanding which pages people use and where problems happen.
- Prevent abuse and fraud such as fake requests, spam, or misuse of our forms.
If you ask to get matched, we may share your contact and project details with participating installers so they can contact you about your request. Participating installers pay SashPoint a flat fee to receive opportunities. You compare quotes, you choose who to hire, and you hold the final payment.
We may also use service providers that help us host the website, send messages, manage forms, or measure site performance. They only get the information needed to do that work.
Your choices and your control
You have choices.
- You can choose not to submit a form, but then we may not be able to match you.
- You can ask us to stop contacting you.
- If an installer contacts you and you are not interested, tell them directly to stop.
- You can limit some browser tracking by blocking cookies or using privacy settings in your browser.
If you want to compare installers safely, read how to vet a window installer. Always hire licensed and insured installers, verify the license and insurance yourself, get the price and scope in writing before any deposit, and follow local permits and building code.
Please do not send highly sensitive personal information through our forms.
Cookies, analytics, and similar tools
Like most websites, we may use cookies or similar tools to remember settings, measure traffic, and understand how people use the site.
These tools can help us answer questions like:
- Which pages are useful
- Whether a form works on mobile
- Where visitors leave the site
This data is usually tied to a browser or device, not to your whole life. Some cookies are necessary for the site to work. Others help with analytics or performance. You can often control cookies in your browser settings, though parts of the site may work less smoothly if you block them.
Sharing, storage, and security
We do not sell your bank data because we do not collect it for matching in the first place. We share information mainly to provide the service you requested, operate the website, comply with law, or protect users and the business from abuse.
We use reasonable steps to protect the information we hold. No website or system is perfect, and no method of internet transmission is guaranteed to be 100% secure. That is why we try to collect only the details needed to help with your project.
We may keep information for as long as reasonably needed for customer support, recordkeeping, legal compliance, dispute resolution, site integrity, and service improvement. When information is no longer needed, we aim to delete it or de-identify it.
Updates and how to contact us
We may update this policy as the service changes or as legal requirements change. When we do, we will post the updated version on this page.
If you have a privacy question, want to update information you submitted, or want us to review a request to delete it, contact SashPoint through the contact method shown on the site. Please include enough detail for us to find your request, such as the email address or phone number you used.
We collect basic contact, project, and website-use information so we can match you with installers and run the site. You can ask us to stop contacting you, and you should only share the details needed for your window project.